Contact Us
A real person reads every message. No ticket numbers, no phone tree, no in-home appointment you have to sit through to get a price.
The fastest ways to reach us
| Channel | Best for | Typical reply |
|---|---|---|
| Chat on this site | Anything — sizing, price, stock, order status | Minutes, business hours |
| hello@mansahaus.com | Photos of your wall, drawings, warranty claims | Within 1 business day |
| Request a callback | You would rather talk it through | Same business day |
Hours: Monday to Friday, 8am – 7pm AEST. Messages sent overnight or on a weekend are answered first thing the next business day.
Before you order
Send us three photos of the wall and your rough measurements and we will check the fit, flag anything in the way and tell you which size actually suits the space — free, with nothing attached to it. Most people are surprised by how much this changes what they order.
About an existing order
Have your order number handy — it is in your confirmation email and it is also your warranty reference. For anything about a delivery already in transit, quote the consignment number from the dispatch SMS as well and we can talk to the carrier for you.
Company details
Mansahaus Pty Ltd
ABN: to be confirmed
Registered office: to be confirmed
Email: hello@mansahaus.com
Media, trade and installers
Same address — put "trade" or "media" in the subject line and it gets routed straight through.
Last updated 5 August 2026 · Mansahaus Pty Ltd
Get a complimentary wind sensor.
Join the list and we include the wind sensor with your build run, plus the size guide and a fixed delivered price for your wall. No sales calls, ever.